Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of gulio.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good quality of my new . i was a bit worried but it’s fine.
It looks very good quality. Very happy with the purchase, highly recommended!
will try it out today 🙂 thanks for the shipment!
excellent, looks stylish, fast delivery. thanks!!!!
really happy with the purchase and the store
good quality 🙂 well-made
Well packed. Quality good, very happy. Thank You Very Much.
Best ! I really think this was the best one!
Excellent goods, fully corresponds to the description. Delivery was fast enough.
probably the best Eco-Friendly LED Spotlight Lamp online – I mean, you often can’t even find anything of corresponding quality in offline stores
Super cool thanks
Probably the lowest price for Eco-Friendly LED Spotlight Lamp available in a lovely webstore!
I’m really satisfied with the decision to buy Eco-Friendly LED Spotlight Lamp online from this store. Thanks to the seller!
thanks! liked your
free shipping! arrived in perfect condition, thank you
I was lucky to buy the discounted Eco-Friendly LED Spotlight Lamp. Happy with the price, the quality is also fine
I attained the purchase in 2 weeks and I couldn’t be gladder! It occurred definitely high-quality. I had never seen something like this by that day. I’m so fortunate I attained it though, because it is splendid! Now this is maybe my number one thing and number one positive shock that I have had from ordering in internet stores. If I could evaluate this thing higher than 5 stars, I would. I’m confident I’ll continue to admire it.
my coworker is so contented with Eco-Friendly LED Spotlight Lamp! This is the most terrific thing ever! me and my colleague would recommend this obtaining. It was sent out so fast, the declared delivery was twelve days later and it came quicker than in ten days after buying it! really excited with the deal and with the customer service. And this asset, outstripped previous expectations for thecost.